ELITE SUPPLEMENTS DBA ELITE WEIGHT LOSS REFUND & SHIPPING POLICY
- WE DO NOT REFUND PRODUCTS EITHER UNOPENED OR OPENED, NOR CAN WE EXCHANGE THEM FOR CONSUMER SAFETY. ONCE THEY LEAVE OUR POSSESSION THEY ARE YOURS.
- IF WE SHIP AN INCORRECT ITEM, WE WILL HAVE YOU RETURN THE ONE WE SENT AND SEND YOU THE CORRECT ITEM ONCE WE RECEIVE YOUR PACKAGE BACK. WE WILL PROVIDE YOU A RETURN LABEL. YOU WILL NOT PAY FOR ANY ADDITIONAL SHIPPING IN OUR ERROR.
- WE SHIP VIA USPS AND UPS WITH TRACKING NUMBER. YOU WILL RECEIVE AN EMAIL WITH PURCHASE CONFIRMATION AND YOU CAN LOG INTO YOUR ACCOUNT TO VIEW THE TRACKING NUMBER. MOST ORDERS HAVE TRACKING NUMBER AVAILABLE IN 5 WORKING DAYS AND MAY SHOW PENDING SHIPMENT SCAN UNTIL RECEIVED IN BY USPS/UPS AND SCANNED.PLEASE USE THAT NUMBER TO CHECK THE USPS/UPS WEBSITE FOR UPDATES. ALL ORDERS SHIP USPS/UPS WITH TRACKING.
- WE ARE NOT RESPONSIBLE FOR LOST, STOLEN PACKAGES OR ADDRESSES THAT YOU DID NOT UPDATE THE CORRECT SHIPPING ADDRESS ON YOUR ACCOUNT. IF YOUR PACKAGE IS SHIPPED BACK, YOU WILL BE RESPONSIBLE FOR THE SHIPPING CHARGE AND IT WILL BE BILLED VIA USPS AND NOT RESHIPPED UNTIL PAID. WE ONLY SHIP FOR FREE ONCE IF FREE SHIPPING IS OFFERED, AND IF THE PARCEL REQUIRES AN ADDITIONAL SHIPPING, IT IS THE CUSTOMERS RESPONSIBILITY FOR THE SHIP FEE. WE DO NOT REFUND PACKAGES THAT THE CARRIER HAS LOST OR MIS-DELIVERED. YOU MUST FILE A CLAIM ON THE CARRIERS WEBSITE. USPS PRIORITY ONLY COVER $100 OF INSURANCE, UPS ALSO VARIES.
- MOST ORDERS WILL ARRIVE TO CUSTOMERS IN 5-10 DAYS DEPENDING ON WHERE YOU LIVE IN THE UNITED STATES WITH USPS STANDARD MAIL WITH TRACKING. PRIORITY AND UPS MAY BE DELIVERED QUICKER BUT THAT ALSO DEPENDS ON THE TURN AROUND OF THE CARRIER, WEEKENDS, AND HOLIDAYS.
- INTERNATIONAL ORDERS ARE SUBJECT TO CUSTOMS CLEARANCE, ORDER AT YOUR OWN RISK. WE DO NOT GUARANTEE EACH PACKAGE TO PASS CUSTOMS SINCE DIFFERENT COUNTRIES HAVE DIFFERENT LAWS REGARDING IMPORTS. IF YOU ARE INTERNATIONAL AND HAVEN’T RECEIVED YOUR PACKAGE, PLEASE CONTACT YOUR CUSTOMS OFFICE WITH YOUR INFO AND TRACKING NUMBER, ONCE IT LEAVES THE USA WE CANT TRACK IT UNTIL IT IS CONFIRMED DELIVERED.
- THERE ARE NO PRODUCT GUARANTEES. EACH PERSON RESPONDS DIFFERENTLY NOR CAN WE GUARANTEE ANY RESULTS IF NOT TAKEN CORRECTLY.
- SAME REFUND POLICIES AND SHIPPING APPLIES TO PRODUCTS OFFERED AT DISCOUNTS OR FOR TESTIMONIES RECEIVED.
- ANY ADDITIONAL QUESTIONS PLEASE SEND CORRESPONDENCE TO contact@eliteweightloss.com or 1-844-427-6553
- ELITE SUPPLEMENTS DOES NOT STORE CARD DATA ON OUR WEBSITE OR IN YOUR USER ACCOUNT.
Elite Supplements are made in the USA, according to Good Supplement Manufacturing Protocols, and have been Third Party Tested for supplement quality. Are all your ingredients listed? Formulas may change as well as name of ingredients, information on the website, labels, images, milligrams and dosing. Please follow the product label. These are proprietary formulas which may change ingredients due to availability. The current labels on the website are the current version of the product, if it is changed, we make every effort to update the website timely.
FDA DISCLOSURE: This information does not replace the advice of your doctor or pharmacist. Weight loss results may vary. Results can vary due to activity levels, calories consumed, proper supplement use and water consumption. These products are not intended to diagnose, treat or cure disease. These statements have not been approved by the Food & Drug Administration.
